Support
Why Order
What To Order
eSIM Installation
SIM Delivery
My Balance
Payments
Keep My No.
While Traveling
Troubleshooting
FAQ
SIM Delivery
Western Europe: 2 - 5 business days.
USA & Canada: 3 - 10 business days.
Eastern Europe: 3 - 10 business days.
Japan & S. Korea: 8 - 12 business days.
Rest of the world: up to 20 business days.
USA & Canada: 3 - 10 business days.
Eastern Europe: 3 - 10 business days.
Japan & S. Korea: 8 - 12 business days.
Rest of the world: up to 20 business days.
No, there is no tracking number for the delivery of the World SIM card. This is to ensure a cost-effective solution for the global market.
Visit my.worldmobile.com to Activate your initial top-up or to top-up your World SIM, if needed.
If your delivery is delayed, please wait an additional 10 days. If it still hasn't arrived, click on "Failed Delivery," enter your Order ID (from the email you received from worldmobile) along with your full address, and click 'Send Again.' We will send you another World SIM/s free of charge.
If the second delivery is also delayed, there may be an issue with delivery to your address. In this case, please fill out the Cancel Order form, and we will issue a refund for your Top-Ups to the same payment method you used for your order.
The World SIM offers an extraordinary 5-year validity, providing you and your family with the flexibility to use it on all your upcoming trips abroad.
#1 WORLD eSIM / SIM